Most of us have heard the letters before—if you haven’t, you know what they’re communicating. I’m talking about ADPIE—Assessment, Diagnosis, Planning, Implementation and Evaluation…Read More
I learned very early in my dental hygiene career that relationship-based dentistry is the key to building a practice of engaged, loyal patients. Engagement, with open authentic conversation weaved into the process, offers the opportunity to build trust and value into our professional relationships with our patient…Read More
Just the other day, I was on Facebook catching up with family and friends, and could not help but notice four postings advertising the need for dental assistants — all posted within the span of a week. I checked in with a few colleagues and, sure enough, they confirmed there’s a shortage of dental assistants in the Ottawa area…Read More
The life of an entrepreneur is never easy. You can set out on a path where you think you have all the expertise, only to run into major challenges.
Such was the case with the development of SmartChart™…Read More
Those of you who are not in the dental profession may not be familiar with the concept of “supervised neglect.” The holy grail of dental dictionaries, Mosby’s, defines it as a “case in which a patient is regularly examined and shows signs of a disease or other medical problems, but is not informed of its presence or progress.” …Read More